Terms of service

OVERVIEW

This website is operated by Hisoo. Throughout the site, the terms “we,” “us,” and “our” refer to Hisoo. Hisoo offers this website, including all information, tools, products, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all terms and conditions contained in this agreement, you may not access the website or use any Services.

Any new features, products, services, or tools added to the current store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of the Site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents under your supervision to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws, including intellectual property and copyright laws.

You must not transmit viruses, worms, malware, or any code of a destructive nature.

A breach or violation of these Terms may result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content you provide, excluding credit card information, may be transferred across various networks and adapted to technical requirements of connecting networks or devices. Credit card information is encrypted during transmission over networks.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or contact through which the Service is provided without our express written permission.

Headings in these Terms are provided for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to provide accurate and current information, but we do not guarantee that all information on the Site is complete, accurate, or current at all times.

Material provided on this Site is for general informational purposes and should not be relied upon as the sole basis for important decisions without consulting more complete or timely sources where appropriate.

The Site may contain historical information that is provided for reference only.

We reserve the right to modify Site content at any time, subject to applicable law.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without prior notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time.

To the extent permitted by applicable law, we are not liable to you or any third party for modifications, price changes, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively through our online store and may be subject to limited quantities.

Returns and exchanges are governed by our Return & Refund Policy.

We make every reasonable effort to display product colors, images, and descriptions accurately. However, we cannot guarantee that your device or monitor will display colors exactly as they appear in person.

We reserve the right, where permitted by law, to:

  • Limit sales by person, geographic region, or jurisdiction
  • Limit product quantities
  • Change product descriptions or pricing
  • Discontinue products or Services
  • Refuse offers where prohibited by law

We do not guarantee that every product or Service will meet every individual customer’s expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders where reasonably necessary.

Restrictions may apply to orders associated with:

  • The same customer account
  • The same payment method
  • The same billing or shipping address
  • Orders that reasonably appear to be placed by unauthorized resellers or distributors

If we modify or cancel an order, we may attempt to notify you using the email address, billing information, or phone number provided with the order.

You agree to provide accurate, current, and complete purchase and account information and to update your information as necessary so we can complete transactions and communicate with you.

For additional information, please review our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not directly control or monitor.

Such tools may be provided “as is” and “as available,” subject to the terms and policies of the third-party provider.

Your use of optional third-party tools is at your own discretion, and you should review and understand the applicable provider’s terms before use.

Any new Services, features, tools, or resources introduced in the future will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain content, products, tools, or links provided by third parties.

Third-party links may direct you to websites or services that are not owned or controlled by Hisoo.

We are not responsible for examining or guaranteeing the accuracy, security, content, products, Services, or practices of third-party websites.

Before completing a transaction with a third party, you should review that party’s applicable terms, policies, and practices.

Questions or disputes involving third-party products or Services should generally be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit suggestions, ideas, reviews, feedback, proposals, creative materials, or other content to us, you grant us permission, to the extent permitted by law, to use, edit, reproduce, publish, distribute, translate, and otherwise use such content.

Unless otherwise required by applicable law or expressly agreed in writing, we are not obligated to:

  • Maintain unsolicited submissions in confidence
  • Pay compensation for submissions
  • Respond to every submission

We may monitor, edit, or remove content that we reasonably determine is unlawful, offensive, threatening, defamatory, obscene, infringing, or otherwise violates these Terms.

You agree that your submissions will not violate the rights of others, including copyright, trademark, privacy, personality, or other proprietary rights.

You must not submit malicious code, misleading information, impersonate another person, or misrepresent the origin of your content.

You are responsible for the accuracy and legality of content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission and use of personal information through our store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Offers
  • Shipping charges
  • Transit times
  • Availability

We reserve the right to correct errors, update information, or cancel orders where information is materially inaccurate, subject to applicable law.

We are not obligated to update every piece of information on the Site except where required by law.

SECTION 12 – PROHIBITED USES

You may not use the Site, Services, or content:

  • For unlawful purposes
  • To encourage or participate in unlawful acts
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, threaten, discriminate against, or harm others
  • To submit false or misleading information
  • To distribute viruses, malware, or malicious code
  • To improperly collect or track personal information
  • To spam, phish, scrape, crawl, or engage in abusive automated activity
  • For obscene or unlawful purposes
  • To interfere with or circumvent security features

We reserve the right to suspend or terminate access for violations of these restrictions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free.

We also do not guarantee that every result obtained through use of the Service will always be accurate or reliable.

The Service and products provided through the Site are offered subject to applicable consumer laws, express warranties, and policies provided by Hisoo.

To the maximum extent permitted by applicable law, Hisoo and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Service or products.

Nothing in these Terms is intended to exclude, restrict, or modify any consumer right or legal protection that cannot lawfully be excluded or limited.

Where certain jurisdictions do not permit particular exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Hisoo, along with our affiliates, partners, officers, directors, agents, contractors, service providers, subcontractors, suppliers, and employees, from third-party claims arising from:

  • Your material breach of these Terms
  • Your violation of applicable law
  • Your violation of another party’s legal rights

 

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion will be treated as severed from these Terms without affecting the validity of the remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred before termination of these Terms will survive termination where applicable.

You may stop using our Services at any time.

If we reasonably determine that you have materially violated these Terms, we may suspend or terminate your access to all or part of the Services, subject to applicable law.

Any outstanding obligations incurred before termination remain enforceable.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted on our Site, constitute the agreement governing your use of our Services and supersede prior versions relating to the same subject matter.

Any ambiguity in these Terms will be interpreted in accordance with applicable law.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed and interpreted in accordance with the applicable laws of the United States, subject to any mandatory consumer protection laws that apply based on your location.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the current version of these Terms of Service on this page at any time.

We reserve the right to update, change, or replace any portion of these Terms by posting revised terms on our website.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of the Site or Services after updated Terms become effective constitutes acceptance of those changes, subject to applicable law.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Hisoo Customer Support
117 S Lexington St
Harrisonville, Missouri 64701
United States

Email: support@hisoo.live